Terms of service
These terms cover Barkroll, a video editing service by Pinebatch, a small video studio. Pinebatch is run by Konstantin Kozlov. Contact: konstantin@pinebatch.com.
What we do
You send short phone clips that you or your staff film. We edit them into short videos - pack reels for social media, stay films for dog owners, owner updates and graduation videos for trainers. Edited videos are delivered within 48 hours of receiving the clips. We do not film, and we do not post anything on your behalf. Nothing is shared until you approve it.
Free pilot
- Daycares and boarding: one free pack reel from the current week's clips and stay films for your first 3 Thanksgiving boarders. The pilot lasts up to 14 days.
- Trainers: one dog free for its whole program - owner updates, a graduation video and a before/after reel.
- No card is needed and nothing is charged automatically. When the pilot ends, it simply ends. You keep every video either way.
Prices after the pilot
- Daycares and boarding: $149 a month per location, including up to 20 pack reels and up to 30 stay films a month. Extra stay films are $3 each.
- Trainers: $39 per dog for the whole program, or $99 a month for up to 5 dogs.
- We start a paid plan only if you tell us you want one. We then send a payment link, paid in advance for the month (or per dog). Prices are in US dollars.
Cancelling and refunds
You can stop any time by replying to any of our emails. There is no contract and no cancellation fee. If you stop, we finish the videos already in progress for the month you paid for and do not charge you again. If we fail to deliver the videos included in a month you paid for, we refund that month.
Your clips and videos
- You confirm that you have the right to share the clips you send, including the consent of dog owners where your intake forms require it.
- You own your clips and the finished videos. We use them only to make your videos.
- We remove location data from files and turn original audio off by default.
- We use a video as a public sample only with your written permission.
Our responsibility
We do our best to deliver on time and as described. We are not responsible for how videos are used after you approve them. To the extent the law allows, our total liability is limited to the amount you paid us in the 3 months before the claim.
Changes
If we change these terms, we will update the date above and tell active customers by email before the change applies to them.